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info@simsii.net | 1-949-336-8212
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Shipping and Returns

  • Shipping Policy

    Welcome to Simsii, Inc., the lead supplier of Syringe Filters and Membrane Filters.

    We accept Visa, MasterCard, Discover, and American Express. All prices and figures are listed in U.S. dollars.

    Most orders require 1-2 business days to process from the time of purchase. We ship domestically and to Canada. For International order please e-mail us: info@simsii.net. Most of our orders ship via UPS; however, if the items weigh less than a few pounds, we will most likely ship via USPS. We will also use FedEx at your request.

    We do not charge a flat rate shipping. Instead we charge you what the desired shipping company charges us. The charge is based on weight and location. At checkout, you can estimate the Shipping and Tax Cost by selecting your 'Ship to' state and zip code.

    You can also have us use your UPS/FedEx account number to charge your shipping to. You can either write your account number in the comments box on the shipping selection screen or email it to info@simsii.net.

    You will receive an email confirmation with a link to view tracking info once your order has shipped.

    All items are normally held in stock. However, we may sometimes run out due to sudden demand, in which case we may ship your order from our facility in China to you directly. The lead time usually takes two weeks and in such case, we will notify you in advance and ship your order for free.

  • Returns & Replacements

    Thank you for shopping at Simsii.

    If you are not entirely satisfied with your purchase, we're here to help.

    Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

    To be eligible for a return, please make sure that:
    - The product was purchased in the last 30 days
    - The product is in its original packaging
    - The product isn't used or damaged

    Products that do not meet these criteria will not be considered for return.

    Please contact us before you send the product:
    - By email: info@simsii.net

    Send the product with its original packing to:
    133 Port, Irvine, CA 92618

    Shipping charges:
    Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Simsii.

    Damaged items
    If you received a damaged product, please notify us immediately for assistance.

    Sale items
    Sale items can be refunded.

    Contact us
    If you have any questions about our Returns and Refunds Policy, please contact us:
    - By email: info@simsii.net

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